How to download products' specification ?
If you want to download our products’ specification or data sheet, pls click the download area for more. We only present some of the datasheets, if you want more, pls contact our sales team: service@Macroreer.com
Is the module compatible with other brand switch ?
Our optical transceiver modules compatible with the famous brands such as Cisco,Huawei,HP,3COM,Foundry,Alcatel,Extreme,Juniper,D-LINK,ZyXEL and so on.
Can we get the sample from you ?
Sure we are pleased to provide the samples for clients’ evalution. For small amount, we will provide the sample for free, clients burden the delivery cost. Theamount need be checked with Macroreer. For large amount, clients need pay for the sample fee in FOB base and burden the delivery cost. However, usually, the sample fees will be charged after order confirmed.
How can I buy from you ?
There are three channels for you to buy from us.
• Buy from us directly: Place a Purchase Order or Proforma Invoice Order to us, for more information, please click here.
• Buy from online store: You may buy from our online store on Amazon to save the time.
What's the lead time after placing the order ?
Usually, it takes about 2 days after order received. However, it would depends on our production line schedule (the timing clients place order) and the complication of the item.
How much does shipping cost ?
Shipping costs depend on your destination,the quantity and weight of goods. Macroreer makes no any charge for the shipping cost, and we are always working with you to lower the shipping cost. We usually choose from the following express shipping options:FedEx, DHL.
What is the payment terms ?
It is around 1 to 2 business days, depends on which bank you use and your location. If you want more, pls contact our sales team: service@Macroreer.com.
When will I receive my refund ?
The refund caused by order cancellation, RMA return or refund agreement will be process within 3~5 working days. However, it may take 7-10 working days to receive your refunds. Refunds are usually issued based on the payment method used at the time of purchase. However, we have the right to choose the refund method by Bank Transfer, Western Union or Paypal.
What's the Inco-term for making business with Macroreer ?
Usually, we send the shipments in FOB term. However, the terms of CIF,C&F and DDU are acceptable, which depends on the preference of clients.
How about the Lead Time ?
Generally, orders are delivered within 1-2 working days. However, an extension can be made if you have customized request or you order some special items. The following the lead time for your reference.
How long it takes for you to get the payment after we make the transfer ?
By T/T,Paypal or Western Union in Advance is available or needs discussion. If you want more, pls contact our sales team: service@Macroreer.com.